No, businesses cannot directly delete negative reviews on Google. However, if a review violates Google’s review policies—such as containing hate speech, offensive language, spam, or is unrelated to the actual customer experience—the business can report it for removal. Google will then assess the review and take action if it violates their policies. It’s essential for businesses to maintain a professional tone when responding to such reviews and use the “Flag as inappropriate” feature for legitimate cases. For persistent fake reviews or review bombing, it’s advisable to consult online reputation management services like Aiplex ORM.