When faced with negative reviews or damaging online content, Aiplex ORM follows a structured approach. First, they assess the credibility of the content and determine if it violates platform policies or legal standards. If removable, they take necessary steps to have it taken down. For content that cannot be removed, they use suppression strategies—pushing negative items lower in search rankings by promoting positive and factual content. Additionally, they work with clients to improve customer service and encourage genuine positive feedback to naturally outweigh the negative, ensuring a balanced and favorable online presence.