The most important platforms for online review management depend on the industry, but generally include Google Business Profile, Facebook, Yelp, and industry-specific review sites such as TripAdvisor for hospitality or Healthgrades for healthcare. These platforms hold significant weight in influencing consumer decisions. Businesses should also monitor social media mentions and e-commerce site reviews if applicable. Aiplex ORM helps businesses track reviews across multiple platforms from a single dashboard, ensuring no critical feedback goes unnoticed. This unified monitoring saves time, ensures consistency in response, and maintains a healthy brand image across the web.