Tag: Online Reputation

Fake Websites and Their Devastating Impact on Brands

While consumers have, over the years, got used to navigating seamlessly through websites to make purchases, connect with brands and seek information; unbeknownst to them a sinister threat looms – fake websites.
These deceptive websites pose a significant danger to businesses, leading to lost leads, plummeting sales, and a tarnished brand reputation.
Here, we will discuss the consequences brands face and explore solutions to mitigate this existential danger.

Customers Duped by Imposter Sites
Imagine this scenario: A customer excitedly clicks on what he or she believes to be the official website of their favourite brand, ready to explore products or services and make a purchase. Little do they know, they have fallen into the trap of a fake website, meticulously designed to mimic the real thing. The consequences are immediate and severe.
The Consequences:

Vanishing Leads
The first casualty of fake websites is the loss of leads. Potential customers find themselves on a fraudulent platform designed to mislead and defraud them. As a result, brand loses its credibility and this impacts sales.

Eroding Trust
Even more damaging is the erosion of trust customers have in the brand. Customers who become victims of fake websites not only lose faith in your brand’s online presence but in general also become wary of engaging with any online platform. The once-solid foundation of trust is shattered.

Multiple Ramifications:
The ripple effect of fake websites extends much beyond immediate revenue losses. The long-term damage to a brand’s customer relationships. The customers get frustrated and feel deceived.
The brand could end up facing legal challenges arising from the unauthorized use of their brand identity.
Disenchanted customers, negative online reviews, and a diminished online presence are other consequential damages.

Fighting Fakes

Proactive Monitoring
Ears to the ground. Brands must deploy social listening tools and other strategies to continuously scan the digital landscape for unauthorized use of their logos, trademarks, wordmarks, copyrighted content, and brand imagery. Early detection is the key.

Nipping the Problem in the Bud
Put in a process or onboard a reputed Brand Rights Enforcement company to bring down these fake websites promptly, minimizing the potential damage to the brand. This will send a clear message to the fraudsters that such actions will not be tolerated.

Building & Consolidate Your Online Identity
A clear and consistent online brand identity is a must-have. By establishing a strong online presence and maintaining consistent messaging across all digital channels, you can reduce the likelihood of customers falling prey to imposter sites. Educating consumers about identifying fake websites will go a long way too.

Safeguarding Your Brand Online
Given the pervasiveness of fake websites, brands must do whatever it takes to protect their online presence. Fake websites not only result in lost revenues, legal consequences, and customer frustration but also irreparable reputational damage.
Proactive monitoring, a process for swift takedown of fake websites, consistent and clear online brand identity, and raising awareness are the needs of the hour.
If you find this whole thing overwhelming and would rather focus on building a great business, we at AiPlex have been doing this for ages. Read more here and partner with us.

February 1, 2024
How Fake Websites Steal the Limelight Away from Your Brand

Businesses go to great lengths to build and maintain a strong online presence and a good online reputation.
But then, there are always bad actors and fraudsters hijacking and capitalizing on this goodwill.
What is that they do? they impersonate or assume the online identity of your business and/or brand. This is called “brand jacking” or “brand hijacking”
We will discuss brand hijacking, its repercussions, and provide you with actionable solutions to safeguard you online reputation and presence.

Fake Websites
Imagine a scenario where a customer stumbles upon a website that looks strikingly similar to that of your brand. The logos, content, and overall branding appear authentic, making it challenging for users to differentiate between the real and the fake. This is brand hijacking ‑ the act of imitating a brand’s online presence to mislead customers and stakeholders for malicious purposes.
These fake websites not only copy the visual elements but also the content that defines a brand. This confuses customers, erodes trust, and dilutes the unique voice that sets your brand apart. It could lead to financial losses, damaged reputations, and legal consequences.

Consequences
Loss of credibility, trust, and customer confidence. Misleads customers and might result in legal consequences. When a fake website replicates a brand’s content, it can manipulate the narrative, spread misinformation, or present a distorted image of the company’s values and offerings. It increases the likelihood of customers falling victim to scams, phishing attacks, or outright frauds. This not only impacts current customers but can also deter potential customers from engaging with the legitimate brand.
The unauthorized use of logos, slogans, and other trademarked elements can result in legal battles, further tarnishing the brand’s reputation and draining valuable resources.

How to Fight Brand Hijacking?
The battle against brand hijacking is quite complex and requires a proactive and multipronged approach.

Monitor Online Brand Mentions
Use social listening tools to track and monitor online mentions of your brand. Regularly check search engine results, social media platforms, and other online spaces for any unauthorized use of your brand identity.
Register Your Trademarks, Wordmarks, and Logos
Legally safeguard your brand’s intellectual property. This will help you enforce brand rights in the online space.

Establish and Consolidate Online Brand Presence
Create your official and verified presence on all important social media platforms, review sites, market place and directory listings. Buy and park all relevant variations of your brand domain names. Create consistent and engaging content on official channels to help customers differentiate between the real and the fake.
Enforce Your Brand Rights
Report and take down fake presence on all major online platforms, search engines, and social media networks. These platforms have a mechanism to report and address intellectual property violations.
Customer Education
Raise awareness amongst your customers about the prevalence of fake websites and how to identify them. Provide guidelines on checking the authenticity of websites and encourage reporting anything suspicious.

Monitoring your online presence, building, and consolidating your brand online, and proactively enforcing your brand rights is the only way you can defeat brand hijacking. However, it is resource and effort-intensive and is best done by an agency that specialises in brand rights enforcement and brand protection.

January 19, 2024
The Magic Ingredient: The Power of Positive Customer Experiences in ORM
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“A positive experience today, a loyal following tomorrow.”

When it comes to your business, never underestimate the impact of a positive customer experience. Happy customers are more than just a one-time deal; they can transform into loyal advocates who boost your revenue and spread the word about your brand.

And guess what? The most potent marketing isn’t an expensive campaign—it’s a customer who raves about your business, becoming a walking advertisement for your brand.

How you see customer experience can shape your entire business perspective. That’s why creating an exceptional customer experience isn’t just a bonus—it’s a must. Whether you’re already acing this or looking to level up, diving into positive customer experiences can work wonders for your business reputation.

So, let’s explore and understand the significance of Positive Customer Experience in ORM.

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“Positive customer tales: the heartbeats of a thriving online reputation.”

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What is customer experience?
- Customer experience is like the heartbeat of your brand. It’s the sum total of every touchpoint a customer has with your business, right from discovering it to making a purchase.
- Customer experience encompasses every interaction during their journey with your company. From that first “hello” to becoming a repeat buyer, it shapes how they perceive you.
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Why Positive Customer Experience?

Let’s dive into why a positive customer experience could be your trump card:
- Happy customers all around: Companies stepping up their game in customer satisfaction are creating a consistently amazing experience at every step of the customer journey.
- Sticking around for the long haul: A positive customer experience isn’t just a gold star on a company’s report card. It’s a magnet for customer loyalty, setting you apart from rivals and boosting customer retention.
- Kicking customer churn to the curb: Guess what’s often to blame for customers walking out the door? Not high prices, but lacklustre customer service.
- Winning the competitive race: A top-notch customer experience isn’t just a trophy; it’s a shiny competitive edge. The race is on between lower prices and a more enjoyable customer journey.
- Boosting those sales: Customers love to do business with companies that make them smile. And you know what that does? It supercharges your sales and ramps up your profits.
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How to Make a Great Customer Experience?

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Ø Building Trust through Customer-Centricity:

Putting the customer at the centre of your business is the cornerstone of a positive ORM strategy. By focusing on their needs, preferences, and pain points, you create a sense of trust that extends across digital platforms. This trust becomes a fortress against negative sentiments, as satisfied customers tend to speak up for your brand.

Ø Turning Customers into Advocates:

A positive experience doesn’t just end with a transaction; it continues to reverberate as customers become your biggest advocates. When they share their positive encounters online, their words become authentic testimonials that amplify your reputation. This organic advocacy fuels your ORM efforts, building a positive image.

Ø Addressing Customer Concerns Promptly:

ORM is not just about celebrating the wins; it’s also about addressing customer concerns with speed and empathy. When customers feel heard and their issues are resolved swiftly, it showcases your dedication to their satisfaction. This responsiveness converts potentially negative situations into positive outcomes.

Ø Crafting Personalized Interactions:

Personalization isn’t limited to marketing; it’s a crucial aspect of ORM. By tailoring your interactions to individual preferences, you create a connection that resonates deeply. These personalized experiences stick in the minds of customers, influencing how they perceive your brand.

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Ø Turning Negatives into Positives:

A negative review or feedback doesn’t have to spell disaster. In fact, handling such situations with grace can elevate your ORM game. When you address negative comments professionally and offer solutions, you showcase your commitment to improvement. This proactive approach can turn unhappy customers into loyal ones.

Ø Leveraging Customer Feedback for Growth:

Your customers hold a wealth of insights that can shape your ORM strategy. By actively seeking feedback and using it to enhance your offerings, you demonstrate a willingness to evolve. This commitment to growth resonates with customers and enhances your reputation.

Ø Consistency Across Channels:

Maintaining a consistent positive experience across all digital touchpoints is vital. Whether it’s your website, social media, or review platforms, every interaction should reflect your brand’s values and commitment to excellence.

Ø Staying Ahead with Innovation:

Embracing technological advancements can enhance your ORM efforts. Utilizing AI and machine learning to analyse customer sentiment can help you fine-tune your strategy. Embrace the tools available to ensure your customer experience remains top-notch.

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“Customer experiences shape brands, and brands shape the future.”

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Summing Up:

To wrap it up, underestimating the impact of a positive customer experience could prove disastrous for your business.

The value of a positive CX shines through in increased retention, unwavering loyalty, and a stream of repeat transactions.

Remember, prioritizing customers is key. Respond with kindness and treat them with dignity. If you’re keen on them hearing you out, be prepared to lend them an ear. It might take time, but with the right customer experience management strategies, cultivating a two-way relationship becomes second nature.

Speaking of which, if you’re on the lookout for a partner who truly understands the power of positive customer experiences, look no further than AiPlex. Our proficiency in unlocking the potential of CX can set you apart in the competitive arena, nurturing customer devotion and propelling your brand to remarkable accomplishments.

“Choose Aiplex, where customer experience is more than a service – it’s a commitment.”

Experience excellence with Aiplex

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September 8, 2023
Online Reputation Management For Engineering Colleges

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For parents, especially middle-class Indian parents, their children taking up engineering courses and getting that coveted high-paying IT job is a big dream. So, it’s no wonder that India has more than 6000 plus engineering and technology institutions catering to 2.9 million students in engineering courses.

While top scorers from IIT-JEE examinations get into IITs, RECs and highly-ranked engineering colleges in India, the other students aspire to get into engineering colleges that have the best reviews, best campus placement opportunities, great infrastructure, faculty, etc.

Students, parents or their guardians invariably conduct a lot of online research before shortlisting colleges.

Obviously, it’s imperative for engineering colleges to maintain a good online reputation to attract the best students and faculty.

But what exactly is ORM, and what benefits does your college gain by managing its online reputation? Let’s find out:

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What Is Online Reputation Management?

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Online reputation refers to how you or your brand (engineering college) is perceived based on the information found on the Internet. This includes search results, social media mentions, images, videos, and a lot more.

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How does Online Reputation Management for Engineering Colleges Help?

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Monitor conversations and mentions surrounding the name of your engineering college in the online space. Remove defamatory content and fake accounts misrepresenting your engineering college. Manage reviews across the online space. Work on showcasing and populating positive information and writeups about your engineering college. Build and maintain a positive perception.

ORM will also protect the reputation of your college or institution against rumours and malicious campaigns.

A good online reputation not only results in sizeable student admissions but also attracts the best faculty and helps business growth.

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How Can Online Reputation Management Help My Engineering College?

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Here’s a list of ways in which ORM can help your institute:

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ORM Helps in Highlighting Institutional Reputation: Nowadays, applicants or their concerned parents prefer to research colleges and universities online. They select the best colleges based on several factors including, but not restricted to academic ranking, cultural history, campus opportunities, etc.

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ORM Helps Build Credibility Amongst Your Target Audience: Once your college ticks most of the boxes, it also gains your audience’s trust and confidence. Result? The institute starts to attract the best students from all over the country.

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ORM Helps in Taking Steps against Bad Publicity: Colleges and institutions are often exposed to controversies, which sometimes could put their very existence at stake. Other than that, negative word of mouth can also stop many students from taking admission to your engineering college. Online reputation management strategies mitigate risks that arise out of bad publicity.

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How Can I Adopt ORM Strategies For My College?

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While your business is best served while you do what you are good at, i.e., building a globally reputed and respected engineering college, it is always a very good option to sign-up with a validated and capable ORM company such as AiPlex which renders online reputation management services to some of the biggest EdTech, Crypto, Fintech, and M & E companies in India. Please drop us a line to know more.

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January 20, 2022
Elements That Affect a Brand’s Online Reputation

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As per the article published in PRWeek – a study conducted by Weber Shandwick has identified 23 factors that affect corporate reputation; thus, suggesting the requirement of hyper-vigilance when it comes to protecting brands.

The report states that ”The top three factors for reputation are “quality of products or services,” which was rated highly by 63% of respondents, “quality of employees” (63%) and “quality of customer service” (61%).

Other factors include safety of products or services; respect for customer or employee privacy; product or service innovation; industry leadership; financial performance; value for cost or price of products or services; ethics and values; technological advancement; corporate culture; corporate purpose; quality of CEO or chair; training and support for employees; marketing and communications; quality of senior leadership other than CEO or chair; diversity and inclusion of the workplace; community relations; and governance.

At the bottom of the list of reputational drivers are environmental responsibility (51%), global presence (50%) and philanthropy or charity support (48%)”

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Is brand reputation that important?

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Well, people these days google about almost everything; top restaurants, best hairdressers, durable sports shoes, long-lasting lipsticks, etc. What they read about your organization and its products online helps them decide if they should do business with you. Because no customer would want to invest in products or services of a brand they can’t trust. So, your brand reputation online can literally make or break your company.

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So, let’s check out some elements that affect your brand’s online reputation:

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● Reviews: There are various platforms where customers can review your products and services online; be it social media platforms, Google My Business, Quora, Amazon, etc. This creates the first impression about your brand; however, negative comments can result in people losing trust in your brand. So, companies should pay attention to these reviews and rectify their faults wherever necessary.

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● Your Response to Customer Reviews: When customers reach out to you with queries and feedback, interacting with them can help you build a relationship with them. When you appreciate your customers for their positive reviews and showcase that you’re trying to rectify their grievances; it can help strengthen your brand reputation and thus provide a better customer experience.

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● Social Media: While social media has a shorter shelf-life than search queries, about 78% of consumers are influenced by posts on social platforms. So, it’s important for organizations to keep an eye out for posts and comments related to their brand. Certain consumers even provide recommendations about products which creates an opportunity to attract new customers.

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● Wikipedia: Wikipedia not only ranks at the top for most of the search queries but also shows up on the first page of SERP about 50% of the time. While it’s not a popular place for small entities, information like personal background, awards, controversies, mergers and acquisitions exist about large companies. Sometimes many people even use this as a tool for corporate vandalism. So, companies need to keep an eye out in such cases.

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Managing your brand reputation online could be a daunting task for you as a business owner – while you would rather focus on building your business. A credible online reputation management provider can be your best bet. Drop us a line to know more.

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January 10, 2022
How to Handle A Reputational Crisis of Your Brand
Are the biggest brands in the world immune to Brand Crisis or Public Relations (PR) crisis? Even though it looks ambiguous, but the truth is no company is impervious to a sudden outcome of a PR crisis.

In today’s world, the challenge for modern brands lies not in the high probability of crises arising but in the rapid development of digital media, which can turn a crisis into a viral catastrophe almost overnight. That is why a PR crisis is any company’s worst nightmare. In such a case, the best way to respond is to show sincerity and genuine concern.

What Can Cause a Reputational Crisis for a Brand?

Any minor or major issue can be vulnerable to your brand if not addressed properly.

A series of bad reviews or negative mentions over social media can become huge and tarnish your brand image; it could be serious scandals, unhealthy business practices, false brand propositions, customer issues, or employee-related concerns. There are times when your own social media posts/tweets/campaigns backfire on your brand reputation for various reasons. Brand imposters can also put your brand image at risk, causing a huge risk to your brand reputation.

A PR crisis takes away years of effort from the companies; sometimes your ability to continue business could be at stake. The main priority in such a situation is to survive in the market, regain the trust of your customers and clients, and rebuild the lost brand reputation.

Examples of Reputation Crisis for a Brand:

Facebook’s data privacy issue is nothing new to everyone. The 2021 data breach highlighted the fact of how vulnerable it can be for the users when a mishap like this happens. Over 533 million Facebook users’ data from 106 countries was leaked to unknown sources. Facebook has 2.89 billion active monthly users as of now. However, Facebook claimed that news to be old from the 2019 data misuse issue and denied any wrongdoings.

In 2017, premier mobility service provider Uber had been subjected to hate over social media for many reasons. Within a few days, it lost 200,000 users in the wake of the #DeleteUber trend, sexual harassment cases, hostile work environments, and whatnot.

What to Do When You Are Being Subjected to Such Sudden Turn of Events?

The early the issue gets addressed, the less vulnerable the situation will be!

Even though it is unlikely to predict `such a sudden turn of events; however, the best you can do is to have a strategy ready for incidents like these. Keep track of the media coverage that

Take a Few Measures to Prevent Any Reputational Crisis to your Brand:

In the event of a PR crisis, put in place a crisis management strategy and implement it.

Regardless of how chaotic things may seem, there is always redemption if the matter is handled well.

Create a Brand Crisis Management Plan:

When you are in the middle of a crisis, there is not much you could do if you are yet to figure out what to do next. Hence, it is always advisable to have a plan ready in advance.

A few considerations while developing a brand reputation management plan:
- Ensure that a response management team is in place to monitor and handle audience queries, complaints, or grievances.
- Brief your team regarding all the protocols they must follow while managing the situation.
- Identify and establish connection with a few renowned and well-regarded news portals in the online and offline space. These associations will help you when a reputation crisis strikes.
Understand the Customer Sentiment:

Pay close attention to what your customers are thinking about the issue. Social listening is the best way to keep a tab. Address the affected parties promptly, maybe with an official statement or a press release. That is how you can respond as the crisis unfolds and turn the hostile situation in your favor. Also, know that not every such event needs you to respond. Sometimes, neglecting and letting such negative events die a natural death is a good strategy.

Be Proactive, Not Reactive:

There is no perfect way to cope up with a crisis, which is why brands tend to mess things up. Each situation is different, so your best step is to be proactive and monitor your online presence carefully to deal with the situation head-on and stop further damage to your brand image.

Learn from the Incident:

As soon as you are on the other side, take a moment to review and analyze how you have handled the situation and what worked well and what did not. With this, you will understand better and prepare yourself for any such future risks that may arise. It is also beneficial to improve your services by learning what your audience expects from you.

Are you looking for an online reputation management agency to manage the reputation crisis of your business? Drop us a line right away.
December 14, 2021
3 Online Reputation Management Best Practices You Must Know

What is online reputation management ORM?

Online Reputation Management (ORM) is used to build a positive image online and maintain it over time. It is the process of monitoring, managing, controlling, and improving your reputation across all online platforms. It even includes monitoring forums, listings, blogs, etc., that could be impacting your reputation, and working to resolve them. it’s a proven tool that can be used to promote your brand, increase sales, and protect your business reputation.

Here are the 3 best practices for ORM Online Reputation Management:

Continuously monitor all platforms: It’s essential to keep tabs on what people are saying about your brand; You can do this by looking out for negative comments on blogs, online forums, review sites either by using a social listening tool or deploying resources. Once these comments are identified, ensure that you respond to them promptly as this not only gives you an opportunity to interact with existing customers but also to attract new customers. Also, nowadays consumers reach out to online platforms for advice, queries, and reviews, so it’s essential to monitor and control the damages before it’s too late.

Always keep responses positive, authentic and concise: Always keep responses positive, authentic, and concise. Your responses must be direct, professional, and informative. Even with all your efforts, some people might still criticize your business. You must accept and address these queries in a smart way. You can do so by using humor, showcasing humility, or accepting criticism. In short, you need to keep your customers happy, which means responding to both negative as well as positive comments.

Maintain Transparency: Organizations conceal their methodologies and policies because they fear being viewed negatively by their customers. But these days customers prefer transparency, they like to have all the necessary information about the brand and products they use. In fact, according to a report on Sprout Social, nearly 9 out of 10 (85%) people will stick to a brand even if it’s in a crisis given that it has a history of being transparent. 73% of people don’t mind paying more for products that guarantee complete transparency.

Hence, it’s essential for organizations to understand the importance of transparency and maintain transparency in the online space.

If you are looking to partner with an ORM company that incorporates all these best practices and a lot more, please connect @www.aiplexorm.com/

December 9, 2021
Why You Should Invest in Online Reputation Management?

Online reputation management has to be an integral part of your business as your customers invariably research and read about you online before engaging with your business. They make decisions based on what they see and read about you.

Why is Online Reputation Management Important for your Business?

Social Listening:

Online reputation management allows businesses to know and understand what their customers and potential customers think about them online. This gives businesses insights about emerging customer preferences, tastes, trends, feedback on their product or services, customer complaints, grievances, etc.

Review Management:

Let us look at the customer journey; let us assume that you and your family is planning to eat out at a local Chinese restaurant. What is that you do? If you are like most people, you read the reviews.

It is the same with other businesses too; local grocery, doctor, hospital, school, mechanic, creche, old age home, etc. While positive reviews could help these businesses, negative reviews could sink their ship.

Unless you put a review management process in place and be responsive to your customers, you risk bad reviews tarnishing your business, revenue, sales, and growth.

Customer Relationship:

When your business responds to reviews and ratings, you interact with your customers. Customers will appreciate the fact that you are responsive and care for them. This builds and boosts brand loyalty.

Helps to Create Positive Perception:

A well-executed online reputation management strategy helps you look good in the online space. It builds trust, credibility, brand awareness, and loyalty.

Boosts Sales and Revenue

People often buy from companies they trust. Trust is essential in any business. That is exactly why you should invest more time and money in online reputation management. This not only helps you minimize negative reviews, complaints, negative media coverage, etc, in the search results but also helps you consistently build a positive and credible image for your business.

Positive Reviews and Testimonials are Great Advertising Opportunities

People trust reviews and testimonials and they are the best advertising tools for your business. An effective ORM strategy will get the highest mileage from these positive reviews and testimonials.

Online reputation management helps you attract great talent

Job searchers often go to a company’s social profiles, job portals, review portals. A good online reputation attracts the best talents to your company.

Online Reputation Management Can Pre-empt and Prevent a Reputational Crisis

A robust ORM process can pre-empt and prevent any crisis arising out of negative media coverage, adverse events, key stakeholder issues, malicious campaigns, etc.

In conclusion, how you manage your online reputation will decide the success or failure of your business.

You should get in touch with us for a customized ORM solution just for you.

December 2, 2021
Online Reputation Management (ORM) For Playschools/Preschools
Parents give a great deal of thought to which playschool or preschool their child goes to. Things that the parents are worried about are the safety of their child, infrastructure, quality of teachers, syllabus, hours of work, creche facility, after-school child care, etc.

Before deciding on a playschool, 90% of parents research online.

Smartphones, social media, and online review platforms have made it easy for students, parents, and even teachers to voice their experiences, opinions, and thoughts online. Smartphones also make it very easy to take pictures and videos and post it on social media. The search results and the social media space get populated by these reviews and feedbacks.

Negative reviews, feedback, and complaints in the search results will dent the image of your preschool and negatively impact your business prospects.

How does your playschool/preschool center’s (ORM) online reputation management look?

Do you know which forums, blogs, or social media groups the parents talk about your preschool? Are you there where the parents are?

What they see and read online about your playschool will impact how future prospective students and parents perceive your school.

Your online reputation management can impact inquiries, enrolment and retention.

While it is obvious that playschools need to have a great positive online reputation, how to go about with Online Reputation Management for Playschools/Preschools is a question.

To begin with, let us discuss a few things that you should do to build a positive image of your playschool:
- Monitor: Monitor the conversations around your playschool; set up a social listening team.
- Social Media: As social media is the most efficient tool for brand awareness and brand building; use it judiciously and strategically. Select the appropriate social media platform where your target audience is most likely to dwell and go the full nine yards.
- Respond: Set up a system to attend to reviews; both negative and positive. Ensure that you have great ratings and reviews. This will help a great deal in building a positive image for your playschool.
Whom to contact for online reputation management for playschools/preschools?

There is more to online reputation management of playschools/preschools than that meets the eye. In addition to some issues discussed above, uncontrollable events and malignant campaigns could tarnish your online reputation.

A professional ORM company like AiPlex is someone with whom you must collaborate.

The team at AiPlex will monitor your brand mentions across the web, enforce trademark and wordmark, delete defamatory content that violates the community guidelines of different social platforms, manage negative mentions, propagate positive sentiment and build goodwill for your playschool brand.

The crisis management team will guide you if there is a reputational crisis. Drop us a line to know how?
November 29, 2021